IPLAN is a leading telecommunications and technology service provider, operating in Argentina’s major cities for over 25 years. Since its inception, it has supported its corporate clients by offering tailored solutions that meet their specific needs—constantly innovating and challenging traditional formats, platforms, and processes, because when it comes to technology, there are no limits 🚀.

The company has also expanded its offerings and is now the only provider in the markets of Buenos Aires, Córdoba, Rosario, and Tucumán that delivers residential broadband services to all its clients through a Direct-to-Home Fiber Optic Network (FTTH).

They are currently seeking a Product Manager for IT Services, who will be responsible for leading the development of third-party service offerings—from conceptualization to market launch and through the entire product lifecycle.
This is a strategic position requiring both technical product and service knowledge, as well as leadership, collaboration, and interdisciplinary coordination skills.

Main Responsibilities:

• Lead the development of the company's proprietary service offerings, as well as the integration of third-party services, from concept through to market launch.
• Analyze and identify potential markets. Conduct margin analysis, competitor benchmarking, and SWOT evaluations.
• Manage the product lifecycle of services under your responsibility, ensuring updates are reflected across the client base. Oversee end-of-sale, end-of-support, and end-of-life processes. For third-party integrations, manage relationships with external providers to ensure lifecycle continuity.
• Define and manage pricing and market positioning strategies to ensure profitability and competitiveness. Evaluate plans and promotions to align with product line strategy and achieve target market penetration.
• Collaborate closely with cross-functional teams such as Sales, Engineering, Customer Experience, etc., for the development and integration of new products.
• Prioritize activities based on customer impact and company value.
• Ensure traceability of information in both in-house developments and third-party integrations to assess product-level profitability.
• Develop a deep understanding of customer experience; identify and address product gaps, enhance user experience, and generate new ideas to gain market share and drive growth.
• Clearly communicate product features and benefits to ensure proper internal and external positioning and adoption.
• Monitor and track the Business Plan of the developed services to ensure objectives are met. Propose and drive corrective actions as needed.
• Build strategic relationships with business partners (vendors, tech partners, etc.) to ensure continuous updates throughout the lifecycle of integrated third-party services or proprietary offerings.

What We Value:

• University degree or advanced student in Business Administration, Industrial Engineering, IT, or Telecommunications.
• Experience in technical roles.
• Minimum of 2 years in a similar position.
• Advanced proficiency in Microsoft Office.

Required Competencies:

• Proactivity and ability to work independently.
• Strong organizational and information management skills.
• Negotiation and contract management skills.
• Leadership and autonomy in subject matter.

🌎 Work Modality: Hybrid (3 days in-office, 2 remote)
📍 Location: CABA, Buenos Aires
🕘 Schedule: Monday to Friday, 9 a.m. to 6 p.m.